Privacy Policy

 
Data and its protection are becoming increasingly more important to individuals and enterprises. The European Union (EU) enacted the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) which has been enforced since May 25, 2018. The GDPR is designed to give EU residents better control over their personal data regardless of where data is sent, processed, or stored by establishing one set of data protection rules across the EU.

In addition, Switzerland introduced the revised Federal Act on Data Protection (revDSG), effective from September 1, 2023, which strengthens transparency and user rights in line with international standards.

The International Skating Union is committed to protect your personal data and to comply with both GDPR and Swiss revDSG having members from the EU and being active on EU and Swiss territory.

This includes information collected via the ISU Business Applications, including mobile apps, which may access device identifiers, location data, sensor data, and app-specific tracking technologies.

We may update this Policy from time to time, including within the app. Please check the app or website periodically to ensure you are aware of any changes.

Any questions regarding this Policy and our privacy practices should be sent by email to media@isu.org or by writing to: International Skating Union - Chemin de Brillancourt 4, 1006 Lausanne - Switzerland.

WHO ARE WE?

The International Skating Union (ISU), founded in 1892, is the oldest governing international winter sport federation and the exclusive international sport federation recognized by the International Olympic Committee (ISU) administering the sports of Figure Skating (Single & Pair Skating and Ice Dance), Synchronized Skating, Speed Skating and Short Track Speed Skating worldwide.

The objectives of the ISU are to regulate, govern, promote and develop its sports on the basis of friendship and mutual understanding between athletes. Currently, three ISU disciplines are included in the Olympic Winter Games program (Figure Skating, Speed Skating and Short Track Speed Skating). The ISU is located in Lausanne, Switzerland.

SERVICES COVERED BY THIS PRIVACY POLICY

This Privacy Policy applies to all digital services such as mobile applications, websites, newsletters, registration systems, or online business resources (including our extranet) offered on www.isu.org and other digital properties created and/or operated by the ISU and subcontractors (collectively the “Services”).

REGISTRATION

Our content is generally available on the Service without the need to register as a user. However, certain personalization options, transactions or services (such as e-commerce, newsletters, professional services, or event registration services) offered on our websites or mobile apps require that you register and provide certain information about you. Registration may also involve providing consent for device-specific data collection, such as push notifications, location information, or other app-related functionalities.

THE INFORMATION WE COLLECT

The personal information we collect might include your name, address, email address, IP address, device identifiers (for app use), and information regarding what pages or screens are accessed and when. If you purchase a product from us, your card information is not held by us; it is collected by our third-party payment processor 2Checkout, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.

We collect information about you in different situations, for instance when you register on our Services (website or mobile applications), when you contact us, or when you request a service from us.

We may also collect certain information when you visit or use our Services (also as a non-registered user), through cookies, SDKs (in apps), pixels, and similar technologies. In the case of the ISU Business Applications (mobile app), this may include device-specific information such as device identifiers, location data, push notification tokens, sensor data, and app usage metrics.

HOW WE USE YOUR INFORMATION

We use the personal information we collect to: deliver and promote our Services, communicate with you, provide you with the Services you have requested, comply with legal obligations, and protect the integrity and security of our Services.

We also make our content available on third-party platforms like Facebook, Twitter, or YouTube. These platforms are governed by their own terms and conditions and privacy policies, which we strongly recommend you read.

THE INFORMATION WE SHARE WITH THIRD PARTIES

We will only provide your information, including information collected via mobile applications, in-app features, and device-specific data, to third parties in the following circumstances: 1. with our affiliates and service providers who work with us to offer you the Services; 2. with authorities or third parties when we are legally required to do so; 3. with third parties when you have given us your prior consent.

HOW TO LIMIT OR DELETE YOUR INFORMATION

The ISU is committed to making it easy for you to review, correct, or delete the personal information we hold about you, including data collected via mobile applications, in-app features, and device-specific information.

If you change your email address, or if any other information we hold is inaccurate or out of date, you may contact the ISU.

Under the Swiss Federal Act on Data Protection (revDSG) and the EU General Data Protection Regulation (GDPR), you also have the right to request the limitation of processing, deletion of your personal data, data portability, and objection to certain uses of your data (such as direct marketing). Requests will be handled in accordance with applicable legal requirements.

SECURITY PRECAUTIONS IN PLACE

When you provide us with personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected as per the 2Checkout policies.

Non-sensitive details (your email address, device identifiers, or other app-collected information) are transmitted normally over the Internet. While we strive to protect your personal information, we cannot guarantee the security of information transmitted electronically. You transmit data at your own risk, but once we receive your information, we use strict procedures and security features, in compliance with GDPR and Swiss revDSG, to prevent unauthorized access.

USE OF COOKIES AND APP TECHNOLOGIES

Like many other services, the ISU website and mobile apps (ISU Business Applications) use cookies, SDKs, and similar technologies.

• Essential cookies/technologies are necessary for operation and cannot be disabled.
• Analytics cookies/technologies help us understand usage and improve Services.
• Marketing cookies/technologies may be used to provide relevant information and offers.

When required by law, we ask for your consent before placing or accessing non-essential cookies or similar technologies. You can withdraw or change your consent at any time in the cookie/app settings or device settings.

For mobile apps, similar tracking technologies may be used, including local storage, SDKs, analytics frameworks, and push notification tokens, to improve app functionality, track usage, and enhance your experience. You can manage or disable these tracking technologies through your device settings or app permissions, subject to the functionality of your device.

All collection and use of cookies or app-related tracking technologies are carried out in accordance with the Swiss Federal Act on Data Protection (revDSG/FADP) and the EU General Data Protection Regulation (GDPR). 

LINKS TO OTHER WEBSITES

Our websites and ISU Business Applications (mobile apps) may contain links to other websites or external applications run by other organizations and providers. This Privacy Policy applies only to ISU Services, including www.isu.org and the ISU Business Applications.

We encourage you to review the privacy statements of any third-party websites or applications you visit or use. The ISU cannot be responsible for the privacy policies or practices of these external sites or apps.

All links are provided for convenience only, and your interactions with third-party services are subject to their own terms, conditions, and privacy policies.

CHILDREN (16 OR UNDER)

We are concerned to protect the privacy of children aged 16 or under. If you are 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE OR SWITZERLAND

As part of the Services offered to you through www.isu.org, or ISU Business Applications (mobile apps), the information you provide to us may be transferred to countries outside the European Union (EU), European Economic Area (EEA), or Switzerland. For example, this may occur if any of our servers or subcontractors are located in a country outside the EU or Switzerland.

These countries may not have the same data protection laws as your country of residence. By submitting your personal data, you consent to such transfers, storage, and processing as necessary to provide the Services.

Where such transfers occur, we ensure adequate protection by relying on adequacy decisions (where available) or using appropriate safeguards such as Standard Contractual Clauses or contractual agreements with subcontractors, as required under GDPR and Swiss Federal Act on Data Protection (revDSG/FADP).

If you use our Services while you are outside the EU or Switzerland, your information may also be transferred to these countries to provide you with the requested Services.